Cathy Fox our Claims Manager can assist you through the claims process and assist with any questions that you may have.

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Make a Payment

FIA have an arrangement with Macquarie Bank to use their DEFT Payment System to allow convenient, secure online options to pay.

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Contact Us

Contact FIA today to ensure you have the right cover for your needs.

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For all your Insurance Solutions

FIA offer personalised service that you look for from a small business, together with the expertise and support you’d expect from a large organisation.

Every business is different and comes with its own fears. Having the right insurance brings confidence and security, knowing that you have a strategy that protects your business and assets from unexpected setbacks.

But where do you start and where can you get relevant advice?

Insurance brokers exist to simplify the complexity of your business risks. As part of the  Steadfast broker network we have big support that we combine with our local knowledge and professional business insurance expertise.

FIA is part of  Australasia’s largest general insurance broker network. Steadfast’s scale and market leading innovation mean we are in a stronger position to secure the best insurance solutions for you, at a competitive price. Steadfast provide us with the products, tools, resources and professional development we need to give our clients the best and most relevant advice.

Combining this support with our local experience and industry expertise means you get our genuine personal attention and access to better insurance products. We are a champion of your policy. We tailor a complete insurance package, find funding for your premiums and can escalate a claim if needed.

Why use an insurance broker to purchase insurance?

An insurance broker can save you time, money and worry. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, a qualified broker can do the same with your insurance.

When arranging insurance, many people take shortcuts without seeking proper advice, understanding the fine print or considering whether they are getting value for money. Often they are disappointed when their insurance doesn’t come to the rescue.

Whether it’s business or personal insurance, brokers provide advice and assistance to make sure you are properly protected.

Using an insurance broker doesn’t necessarily cost more. Often it costs less because brokers have in depth knowledge of the insurance market and the ability to negotiate on your behalf. A broker will also explain your policy and any special situations you need to watch out for. Furthermore, a broker is obliged to advise you of fees charged for services provided to you.

You will benefit most by developing a close business relationship where the broker understands your future plans, the associated risks and how you like to do business.

Financial Planning

FIA Financial Planning was established in 2007 as a boutique financial planning practice offering financial advice to people from all walks of life. Our approach to financial planning is based around providing great advice upfront and ensuring that our clients follow through on that advice through ongoing reviews and education.

When it comes to financial planning it is education that is the key to success. Clients of FIA Financial Planning receive regular updates on market conditions, budgetary and legislative changes and specific information that is relevant to their financial affairs.

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